This site is owned and operated by Natures Replies of
1 Elmwood Court 1a Wetherby Road
UK Company Number: 10157781
Phone Contact: +44 (0) 1205 205025 9am – 5pm Mon - Fri
Trading at: 3 Haven Bank, Boston, Lincolnshire, PE21 8RZ.
If you have any queries about these terms and conditions or if you have any comments or complaints on or about our website, you can contact us at email@example.com
We are registered with the Information Commissioner’s Office as data controllers under the General Data Protection Regulation (G.D.P.R) May 2018 and are fully compliant with G.D.P.R.
The information being collected
Website usage information is collected using cookies. We will also collect information relating to the personal identification, address, contact details and age verification either online via our website or in our retail premises. We also require financial information for payment processing.
How data is used
We use your details to process your order and to contact you regarding special offers and useful information. We also use the data for assessment and analysis purposes for marketing, consumer preferences and product analysis to aid with reviewing, developing and improving our services. We may send your details to credit reference and fraud prevention agencies if required. Natures Replies will not share your information with other companies without informed consent.
Where data is stored
Data is held on our computer system, including a cloud storage for ease of interdepartmental transfer. These files are secure and encrypted (where necessary), and are backed-up on different media. This data will be held for 7 years from the last order or contact from you and is required for our VAT records.
We may, from time to time, use your contact details to send you news from Natures Replies, and other information that may be of interest to you. If you have opted in to receive marketing, you may opt out at any time. Please see the Contacting us section for how to do this.
We may also pass on your details for marketing purposes. If you consent to this, please place a tick in the checkbox on your order or registration page
Access to your information and correction
Under the new GDPR legislation, you have the right to request a copy of any information we hold about you. Please see the Contacting us section for details.
You may also ask us to correct or remove any inaccurate information to ensure it is up to date. Requests will be fulfilled within 28 days of receipt.
Some of our cookies are used to simply collect information about how visitors use our website and these types of cookies collect the information in an anonymous form.
To find out more about cookies, including seeing what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.
If you do not wish to accept cookies from our website, please leave this site immediately and then delete and block all cookies from this site. Alternatively, you may opt out of receiving information from us by e-mail or post. You can e-mail us at firstname.lastname@example.org.
We may contact other website via email outreach. We will always include where we acquired an email address and do not use any programs to automate this activity. We do not store any email addresses within any documentation.
Please contact us if you have any questions, comments or complaints. Also use this email address if you have a removal or correction request, or to be removed from our marketing list.
3 Haven Bank,